FAQs

Do I need previous Pilates experience?

1

New to Pilates? No problem! No prior experience is needed to join us—our instructors will guide you every step of the way.


2

Do I have to bring my own mat?

Bringing your own mat is recommended; however, we will have mats available to rent for a fee of $5 should you need one. We will also have mats available for purchase at the front desk.


3

What are my options for childcare?

We’ve made self-care easier for parents. Childcare can be added to any booking, providing your little ones with up to 2 hours of fun while you focus on your movement.


Can I attend classes while pregnant or post-partum?

4

Our Reformer classes are designed for every body. Exercises can be easily modified to suit your individual needs and pace. Please note that our Hot Pilates sessions are not recommended during pregnancy; we always suggest consulting with your healthcare provider before starting any new routine.


What is your cancelation policy?

5

You can cancel up to 12 hours prior to your class. No show or late cancellation will result in full charge for the class.


Do your memberships require a contract?

6

At ilios, we want you to stay because you love it, not because you're locked in. We offer contract-free memberships with a simple 30-day notice policy for cancellations.